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Agency Masters: Happy people, happier clients

Image for Steve Vincent By Steve Vincent

No longer is 'happiness' perceived as a fluffy and pointless metric.

More and more agencies are now reporting its value in the boardroom.

Happy people means high-quality creative work, and happy clients means higher retention, higher profits, high performing, high-ly recommended, high-ly awarded...

Team wellbeing is a no-brainer. Building a sustainable, fit-to-last, people-first culture is just commercially imperative.

Join us to find out:

  • What 'good culture' really means
  • The key to looking after your people
  • How to track happiness & engagement
  • Why recruiting right and proper onboarding matters
  • Best-practice tips to creating an open feedback culture

Your 'too-long-didn't-watch' takeaway (TLDW):

quote mark

"When team members feel safe, they're more engaged, creative and open to learning from mistakes, which ultimately leads to better client interactions."quote mark

About the Agency Masters

Join our agency management experts for best-practice advice, tips and industry benchmarking, every month. You'll either leave with a smugness that you're doing everything just right, or a sigh of relief that you've spotted room for improvement.

Get some brainfood. Check out our live webinars!

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