The Agency Works

What is a Super User?

The Super User is at the centre of your business and ensures Synergist runs smoothly. Over a period of time a Super Users knowledge of Synergist will develop and they will become the go to person within your Organisation.

Appointing an internal “Super User” provides a vital link between your Organisation, Synergist and The Agency Works. Improving users knowledge can lead to more reliable data and utilising increased functionality of your Synergist software.

Resources for Super Users

What does being a Super User mean?

As a Super User, we will invite you to join us for webinars where we will provide you with regular updates on system features, user tips and future developments. We encourage our Super Users to join our LinkedIn page where you can engage with other Synergist Users and become involved with discussions online. As a Super User you will receive monthly updates and ‘Spotlights’ from The Agency Works.

We have always found The Agency Works to be both highly professional and proactive in their approach to ongoing customer service and have no hesitation in recommending them. They are friendly, helpful and knowledgeable and will always find a positive solution to any issue.

Carol Shinzil & Mike Neary - JGM Agency


The webinars are a great source of knowledge for us. They can highlight areas that we can make use of, but didn’t necessarily realise existed. For example, the automatic weekly timesheet reminders are very handy.
I’d recommend these webinars to anyone and especially for super users.

Raiha Inderbitzin - Borne Agency

Useful documents

Myself and my team regularly use the Synergist Training Webinars and Master Classes hosted by The Agency Works. The sessions offer great insights into the use of the software and are always delivered by expert trainers. I place great value in these sessions and would recommend them to any keen users of Synergist.

James Allison - Clockwork Marketing

I just wanted to say thank you so much for your time yesterday – we covered so much. You are a brilliant trainer – I was expecting it to be a bit of a painful experience, but you were totally on it and with us all the way. We all feel really energised in getting rid of our spreadsheets and using Synergist to help us all work much more efficiently. Yeay!

Liz Clover - Home